Terms of Service

1. Business Use and Authority

PostBalloon is designed primarily for business and commercial use. You represent that you are at least 18; if you use PostBalloon for a company you have authority; information and materials you provide are accurate and may lawfully be used. Intermediaries remain responsible for permissions.

2. What PostBalloon Provides

Managed, AI-assisted content-production: research; Content Brain; strategy/planning; videos, carousels, images, Stories, captions; Drops; account access; optional packs; optional managed publishing; messaging/support; future Tokens/Edit Lite when offered. Exact deliverables/price/turnaround/publishing for a specific offer at purchase are part of that Order.

3. Requests, Applications, and Promotional Offers

Submitting an application does not automatically guarantee acceptance. Free/discounted/beta/trial/limited-capacity offers may be declined or held. Promotional offers are subject to stated eligibility and deadline, may have limited capacity, and do not create a right to future free work.

4. Accounts and Account Security

You are responsible for your login method, accurate information, notifying us of compromise, and authority of anyone acting through your Account.

5. Customer Materials

You retain ownership of Customer Materials. You grant PostBalloon a worldwide non-exclusive royalty-free license as reasonably necessary to provide the Services, maintain Account/Content Brain, create deliverables, support, publish when authorized, protect the Service, and comply with law. You warrant you have required rights/releases. Do not ask PostBalloon to fabricate testimonials, impersonate a real person without permission, or materially misrepresent a real product or service.

6. Public Business Information and Research

You authorize review of relevant publicly available business information. Public information may be incomplete. You remain responsible for material corrections.

7. AI-Assisted and Generative Production

You acknowledge AI/generative tools are used. Output can contain errors. Human direction exists but is not error-free. You supply source material for fidelity-sensitive subjects. Permissions concerning generated people, likeness, locations, and synthetic voice are material.

8. Customer Review and Accuracy Responsibility

You review delivered content for business-specific accuracy before independent publication. PostBalloon does not provide legal/medical/tax/investment advice merely by producing marketing content.

9. Deliverables and Intellectual Property

Subject to full payment or valid no-cost promotion, PostBalloon grants a worldwide perpetual royalty-free right to use final Deliverables for your business, subject to third-party rights. Some AI-generated material may not qualify for copyright. PostBalloon will not intentionally resell the same final custom Deliverable as another customer's custom work. PostBalloon retains software, branding, workflows, prompts, systems, and know-how. Customer Materials remain yours.

10. Payments, Pricing, and Taxes

Processed through Stripe or the identified provider. You pay the amount accepted at checkout. Unless checkout clearly identifies recurring billing and you enroll, a one-time purchase does not create an automatic subscription. You are responsible for applicable taxes except taxes on PostBalloon's income.

11. Corrections, Revisions, Refunds, and Cancellations

Objective defects attributable to PostBalloon will be reasonably corrected. Subjective revisions are not open-ended unless the offer includes them. Refunds are not automatic; reviewed case-by-case. Nothing limits refund/cancellation rights required by law. Human approval is currently required for refunds.

12. Tokens, Drop Credits, and Prepaid Packs

If offered, these are rights to request defined services, not cryptocurrency or cash, except where law requires otherwise. Checkout discloses redemption rules. PostBalloon will not invent an undisclosed expiration after purchase.

13. Turnaround and Delivery Timing

Unless an offer expressly creates a binding deadline, times are estimates. Customer-caused dependencies may pause the clock.

14. Managed Publishing

Only when the offer includes it and you authorize it. You remain owner of social accounts. PostBalloon is not responsible for platform-side failures outside its control except to the extent caused by PostBalloon's own wrongful conduct. You may revoke authorization.

15. No Guarantee of Marketing Results

No guarantee of views, leads, sales, conversion, ROAS, ranking, or virality.

16. Prohibited Uses

No unlawful use, IP infringement, unauthorized likeness, fabricated testimonials, fraud, malware, spam, unauthorized access, or abuse of promotional offers. PostBalloon may decline or stop violating work.

17. Third-Party Services

Authentication, hosting, storage, payments, analytics, email, publishing, AI, and other providers have their own terms. PostBalloon is not responsible for a third party's independent acts, while remaining responsible for its own selection, configuration, and use as required by law.

18. Confidential Business Information

Reasonable care to limit use of non-public business information. These Terms do not automatically create an NDA. Special confidentiality must be agreed in writing first.

19. Suspension and Termination

May suspend for nonpayment, fraud, security, unlawful use, Terms violation, or legal/platform requirement. Immediate action may be necessary for security/fraud. Termination does not erase payment or surviving provisions.

20. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." POSTBALLOON DISCLAIMS UNSTATED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE EXTENT PERMITTED. Nothing excludes warranties or rights that law does not permit to disclaim.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO INDIRECT/INCIDENTAL/SPECIAL/EXEMPLARY/PUNITIVE/CONSEQUENTIAL DAMAGES OR LOST PROFITS/REVENUE/GOODWILL/DATA. AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT OR (B) US $100. These limitations do not apply to liability law does not allow to be limited.

22. Indemnification

To the extent permitted by law, you indemnify PostBalloon from third-party claims arising from Customer Materials, missing permissions, unlawful use, breach of Terms, regulated statements you approve, or your independent publication/modification of Deliverables. PostBalloon remains responsible for its own conduct to the extent required by law.

23. Changes

Features may change prospectively. Terms may be updated with effective date and notice where required.

24. Disputes and Applicable Law

Good-faith attempt to resolve first. No separate arbitration agreement or class-action waiver in these Terms. Governed by applicable United States law and, for state-law issues, the law applicable to PostBalloon's principal place of business, without requiring waiver of non-waivable rights. Unresolved disputes may be brought in a court of competent jurisdiction.

25. General

Unenforceable provisions are severed. No waiver from a single failure to enforce. Assignment limits as stated. These Terms plus Privacy Policy plus specific Order/offer terms form the agreement. More specific Order terms control for that Order to the extent lawful.

26. Contact

PostBalloon

Unincorporated founder-operated business

Email: bryton@postballoon.com